VaultLines

Security, explained plainly

Designed to help firms meet IRS Publication 4557, FTC Safeguards Rule, and GLBA requirements.

Your firm's data is private to your firm. Not even VaultLines staff can view your clients' documents.

Encryption everywhere

AES-256 encryption at rest and TLS encryption in transit, provided by our cloud infrastructure provider.

Two-factor authentication

Authenticator-app (TOTP) 2FA for firm staff, with prompts to enable it.

Role-based permissions

Owner, admin and staff roles for firms; clients only ever see their own household's files.

Per-folder access

Choose which folders clients can see or upload to — internal workpapers stay internal.

Full audit trails

Every view, upload, download, delete and signature is logged with who and when.

Version control

Every file keeps its prior versions, which you can restore at any time.

Signed, expiring download links

Files are stored privately and only served through short-lived signed links.

Session timeouts

Sessions expire and tokens refresh automatically, so idle devices don't stay signed in forever.

Data isolation per firm

Every firm gets its own private workspace. Database-level row security separates every firm's data from every other firm's — and staff only see the clients they're allowed to.

Compliance status — honestly

VaultLines is not yet independently certified. A SOC 2 Type II audit is on our roadmap. We don't claim certifications we don't hold — and you shouldn't trust a vendor that does.

Free WISP template for your firm

Every paid preparer needs a Written Information Security Plan. Start with ours — fill in the blanks and print.

Get the WISP template